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Carpark Hours and Rates (EPS Parking) with effect from 1 April 2023

Monday - Sunday & Public Holidays

06:00 hrs – 18:00 hrs: $2.40 for first hour or part thereof,

$0.60 for each subsequent 15 mins or part thereof.

After 18:00 hrs – 06:00 hrs (next day): $2.60 per entry

Grace Period : 10 Minutes

The carpark is open 24 hours via EPS parking. Vehicle height limit is up to 1.85m. Loading & unloading vehicle height limit is up to 3.5m.

For quick access to the Office Tower, park on the Level 4A, 5A, 6A and 7.
Please park at designated lots only. Vehicles parked within the premises are at owner’s risks.
The Management accepts no responsibility for any misdemeanor theft or damages to the vehicles or to any content there in.

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Velocity's Customer Service Counter

Location on Level 1, in front of Cotton On

Opening Hours: 10:00am to 9:30pm

Automated Teller Machines (ATMs)

UOB ATMs – Level 1, outside UOB Bank

POSB ATM – MRT Level, near 7-Eleven

AXS Machine- MRT Level, near 7-Eleven

NETS CashCard Top Up Machines

Located at Level 1, next to Customer Service Counter

Located at Level 3B Carpark, beside retail lifts

Complimentary Wifi

Connect Velocity@Novena WiFi network and stay connected with 30 minutes complimentary WiFi access within Velocity’s vicinity

Free Loan of Wheelchair

Please approach our Customer Service Counter for assistance.

A $50 refundable deposit is required for the loan of wheelchair.

Shower Rooms (Male and Female)

Male and Female shower rooms are located on Level 2 (near NOVITA)

Nursing Rooms

Located on Level 2 (near NOVITA)

Hot Water Dispensers

Available on Level 3

EV Charging Stations

Available on Carpark Deck 4A

Recycling Bins

Textile Recycling by Greensquare – Available on Carpark Deck 3B
E-Waste Recycling by ALBA – Available on Level 3 (Outside OPPO)

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Velocity@Novena Square, the dedicated sports mall, we strive to provide a unique shopping experience by incorporating sporty and lifestyle features in-mall for all to enjoy.

Bicycle Parking

Bicycle parking racks are conveniently located on Level 1, behind Han’s Cafe for public free use, and are available on a first-come, first-served basis and at owners’ risk.

Free Play at Outdoor Court

(Temporarily Closed for Maintenance till 31 March 2025)

The outdoor court is equipped with a basketball post which is free for all to use, on a first-come-first-served basis. For hosting of events/ activities/ competitions at Outdoor Court, please email your enquiry to promotions@velocitynovena.com

Renting of basketballs are available for free of charge at Level 1, Customer Service Counter.

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For matters related to lease of Ad spaces, Atrium spaces and Push carts, please contact:

Marketing Communications

Tel: 6358 0700 / 6256 3325

Email: admin@velocitynovena.com

For matters related to permanent shop leases, please contact:

Leasing

Tel: 6354 9647

Email: leasing@velocitynovena.com

Velocity@Novena Square

238 Thomson Road, Singapore 307683

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