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Revised Operating Hours

Please note that the Customer Service Counter’s operating hours have been revised to 11:30 AM – 7:00 PM.

Redemptions of physical gifts at the Customer Service Counter are on hold till further notice. 

Accumulation of POPPoints is still available and receipts can be submitted latest on the following day via U-POPP Mobile App.

Please email promotions@velocitynovena.com.sg for any inquiry.

Thank you for your understanding.