Shoppers may enter our malls using the SafeEntry Self Check-in Stations. To enter our malls, kindly prepare your TraceTogther Token or click to the main page of your TraceTogether mobile app.
If you face difficulties using your TraceTogether Token or Mobile App, please proceed to L1 Entry Point (near So Ramen) of Velocity@Novena Square.
We seek shoppers’ kind patience and understanding as there might be a longer waiting time to enter our malls.
Unvaccinated individuals can enter Velocity@Novena Square from L1 Entry Point (near So Ramen) with the following documentation for verification:
• Valid Pre-Event Testing (PET) exemption notice or discharge memo
• Valid negative Covid-19 test results
• Medical Appointments with proof of appointment