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ABOUT US

 

Velocity@Novena Square is a dedicated sports and active lifestyle mall managed by UOL Group Limited, where shoppers can find their active lifestyle needs under one roof. An intended venue for sports events, it has seen many interesting sports-related events such as the signature Velocity Urban Attack which is the first urban obstacle challenge in Singapore, caged basketball tournaments, and many more!
Velocity constantly contributes to the sporting community through sponsorship and collaborations.

Carpark Hours and Rates (EPS Parking)


Monday - Friday

06:00 hrs - 18:00 hrs: $2.00 for first hour or part thereof, $0.50 for each subsequent 15 mins or part thereof.

After 18:00 hrs - 06:00 hrs (next day) : $2.50 per entry

Saturday, Sunday & Public Holidays

06:00 hrs - 18:00 hrs: $2.50 for first 3 hours or part thereof, $0.50 for each subsequent 15 mins or part thereof.

After 18:00 hrs - 06:00 hrs (next day) : $2.50 per entry



The carpark is open 24 hours via EPS parking. Vehicle height limit is up to 1.85m. Loading & unloading vehicle height limit is up to 2.6m.

  • Cash card top-up is available at the NETS machine on carpark level 3B (beside retail lifts) and on level 1, next to Customer Service Counter.  
  • For quick access to the Office Tower, park on the level 4A, 5A, 6A and 7.
  • Please park at designated lots only. Vehicles parked within the premises are at owner's risks.
  • The Management accepts no responsibility for any misdemeanor theft or damages to the vehicles or to any content there in.
Velocity

238 Thomson Road, Singapore 307683


BY MRT

Velocity is located directly above Novena MRT station along the North South Line.

BY BUS

Bus Services: 21, 54, 56, 124, 131, 143, 162, 166, 851, 980

Velocity's customer service counter is located on Level 1 (in front of Cotton On) and is open daily from 10.00am to 9.30pm.

For enquiries, please call our customer service counter at 6358 0700 or email us at admin@velocitynovena.com



 
First Aid

We provide basic first aid items at our customer service counter. Please approach our customer service officers for help.

 
 
U-POPP Gift Cards

U-POPP gift cards are available for sale at our customer service counter. Click www.upopp.com.sg for more details. 

U-POPP gift cards are redeemable at all outlets except the following: Lovisa, 12 Hours Money Exchanger, Healthway Medical Centre, Q & M Dental Surgery, United Overseas Bank, pushcarts and atrium sales.

Velocity's customer service counter is located on Level 1 (in front of Cotton On) and is open daily from 10.00am to 9.30pm.

For enquiries, please call our customer service counter at 6358 0700 or email us at admin@velocitynovena.com



Automated Teller Machines (ATMs)

UOB ATMs are conveniently located on level 1 outside UOB Bank, next to the escalator from the MRT. POSB ATM and AXS machine are located at the MRT level.

 
Free Loan of Wheelchair

Please approach our customer service counter for assistance.

 
Free Wifi

Shoppers may enjoy wireless Internet access within Velocity's vicinity. Tap onto the Velocity@Novena wifi network. Open the internet browser and you will automatically be logged on to the Internet for 30 minutes.

 

Free Mobile Charging Station

Shoppers may enjoy free mobile charging  (located on Level 1, beside customer service counter). 

 

Shower Rooms (Male and Female) 

Male and Female shower rooms are located on Level 2 (near Keypower Sports) and Level 3 (near the lift lobby).

 
Nursing Rooms

Baby nursing rooms are located on Level 2 (near Keypower Sports) and Level 3 (near the lift lobby).

 

Hot Water Dispensers

Hot water dispensers are available on level 2 and level 3. 

For matters related to lease of Atrium spaces, Push carts and Ad spaces, please contact:


Marketing Communications

Tel: 6358 0700 / 6256 3325
Email: admin@velocitynovena.com

For matters related to permanent shop leases, please contact:


Leasing

Tel : 6255 0233/ 6350 5154/ 6354 9647 
Email: leasing@velocitynovena.com

At Velocity, the dedicated sports mall, we strive to provide a unique shopping experience by incorporating sporty and lifestyle features in-mall for all to enjoy.

Our customer service counter is located on level 1 (in front of Cotton On) and is open daily from 10.00am to 9.30pm.

For enquiries, please call our customer service counter at 6358 0700 or email us at admin@velocitynovena.com.



Bicycle Parking

10 bicycle parking racks are conveniently located on the first floor behind KFC for public free use. Racks are available on a first come, first served basis and at owners' risk.

 

Bulletin Board

Be updated with our exciting line-up of events and promotions, happening at Velocity. The informative bulletin board is located on level 1 (next to customer service counter).

 

 
Soccer Game Tables

For all soccer fanatics, there are two soccer game tables located on level 1 (outside Cotton On) for play.

 

Free Play at Outdoor Court

The outdoor court is equipped with a basketball post and 2 netball posts which are free for all to use, on a first-come-first-served basis. We also welcome any interesting event to be held at out multi-purpose court. Feel free to contact us as promotions@velocitynovena.com.

 

Free Rental of Basketballs & Netballs

Shoppers may rent basketballs and netballs free of charge from the information counter and get free play at the outdoor court before 9.30pm daily.

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